This is the heart of the operation, where Dolma and Tsering oversee the production process. The first step is ordering the production fabrics and trims from different suppliers all over India, trying hard to get everyone to deliver on time! They then compile the orders and issue cutting lists to Ayaz and the other cutters. It is their responsibility to keep track of the orders, and ensure that they reach the customer on time!

Tsering was born in the small Tibetan settlement of Mundgod in Karnataka, South India, where she was raised by her grandmother. By 13 Tsering had fallen in love, and by 19 was married and pregnant with her first daughter, Thai. She joined her mother in Pune, a large city near Mumbai which hosts the Osho Bagwan, to help with the family garment wholesale business. When her daughter started school, Tsering went back to college and completed her diploma in fashion design. She moved to Dharamsala in 2006 so her daughters could attend a Tibetan language school, and joined Eternal Creation in 2007.